Always love coming to Divine Escape for all their services! Everyone here are so friendly and helpful.
Booked a massage with Misty and would not recommend using her. First massage was good, definitely not relaxing but I was there for therapy on my hip so that was fine. Booked a second appointment with Misty and later that week she had the receptionist call and cancel it. So I didnt call and rebook and the day of the appointment she cancelled, she repeatedly called me and when I didnt answer proceeded to call my emergency contact to see why I wasnt at the appointment. My emergency contact let me know she did this and I called her to tell her that was an inappropriate use of my emergency contact she started yelling at me for messing with her schedule and making her miss a concert. Dont think Ill be using divine escape again.
I'm not one to post a review, let alone a bad one but I'm incredibly insulted by the customer service of this salon. I booked an appointment online for 9 am this morning, I got a confirmation call back from them. So this morning I get there at 5 to 9:00 and nobody is there.... I wait outside for 25 minutes and finally a girl shows up. When I go inside, she tells me I can take a seat without any ounce of an apology for being late. I sit for 10 minutes and she calls me up to the front desk where she tells me there was a mix up- turns out the Stylist Kelsey cancelled my appointment without even letting me know because she didn't think there was enough "time" to do my regrowth and so she booked someone else instead. Like COME ON people! Anyway I booked my appointment with another salon :)
Awesome service!! I treat my clinic associate to a annual spa day and this is the first time we tried Divine Escape. It was the best spa experience so far! Pasta and a pedi was such a awesome perk that they offer. She had a pedi, massage, and cut/color/foils. All three services were excellent! I would recommend them to anyone!
Awesome place. Staff knowledable and friendly. Very relaxed and therapeutic decor and environment. Love It!
Divine Escape Hair and Body Studio Ltd. is a Canadian Beauty Salon based in Stony Plain, Alberta. Divine Escape Hair and Body Studio Ltd. is located at 110 Genesis Drive, Stony Plain, AB T7Z 0G6, Canada.
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